Having clear written policies on things like dress and behaviour can help to avoid inadvertently discriminating against employees.
Preparation is key to achieving a positive and sustainable outcome when you have your conversation.
Some issues that arise in the workplace are of a particularly personal nature and need careful handling if they are to be resolved e...
Being assertive can bring a wide range of benefits both for ourselves and for those around us.
Being assertive can help us reduce the likelihood of angry exchanges.
Being assertive can help you to say 'no' effectively and disagree without conflict.
Being assertive means taking a positive and constructive approach to approaching issues and problems.
Being assertive is all about keeping other people's needs in mind as well as our own.
It is important to be decisive and state your mind when taking an assertive approach.
In order to become assertive, we first need to understand and address any anxieties we may have about changing our behaviour.
Being assertive rather than passive or aggressive can help us deal with difficult situations and behaviours in a positive and constr...
Communication is made up of our body language, our words and the way we speak.